Conflicts are part of it. The goal is not to be free of conflict, but to deal with it well. With the help of the mediation method, which originates from the idea of non-violent communication, organizations manage to use conflicts to improve cooperation instead of letting them become explosives. We offer mediation as an external service, but also provide training in mediation skills so that the constructive handling of conflicts becomes an integral part of the evolving organization.
Mediation as a fixed Organizational Competence
Wesentliche Elemente sind dabei: